Top 32 Reviews From Legit Fiesta Auto Insurance Buyers (2024)

Customer ServicePriceStaff

I came to Fiesta as a last resort and I regret that I didn't come to them before I went to all the other ones, they helped me out immediately. They gave me what I was looking for and their prices were very, very good. Fabiola is a great customer service representative. Thank you fiesta Auto insurance for meeting my needs.

CoverageSales & MarketingPriceStaff

I am only giving one star so that I can write the review. Fiesta Auto does not even deserve that. Our local scammed our son who unfortunately trust people to be honest. Fiesta Auto Insurance was anything but transparent and seen an easy target adding on junk coverages to an already inflated policy. The worst part is my son (with disabilities) informed the representative in the Porterville office that he wasn’t expecting the cost to be so high. She proceeded in "haggling" the fee asking him how much he expected. The price came down a whopping $100. Thinking he got a deal he signed the forms. His actual insurance cost was $98. The “brokers fee” $200! Double his rate. When we tried to cancel not even 20 minutes later we were informed the manager was not in the office. The next day again the manager was nowhere to be found. When we finally got her they would not cancel the policy. Extremely shady, fraudulent practices forcing young drivers to give up money they could be using for food while in college.

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Price

Isa was amazing!! Helped me get the car insurance I was looking For!! It was a big struggle trying to find a low rate with my background so I am so very pleased with the price she was able to get for me! Thank you again Isa in Visalia!!!!

Customer Service

This company have charged me twice, I've called multiple times. Now the insurance have sent me a letter saying I never paid. It's a terrible company and they took my money and haven't paid my insurance company.

I had went to another insurance company. I was not pleased. I called yesterday your company and talked to Anthony and got a lot better deal. Now I am paying 48 dollars instead of 67 a month and I plan on staying with your company. I was referred by a friend that has insurance through you.

Customer ServiceStaff

I asked to speak with a manager. And she let me know that all managers are busy and they will reach out to me later. Guadalupe didn’t know I can see who texts me. It shows her name above. She attempted to text me saying her name was Brenda and she was the manager and the amount of $27 was due and there was nothing she can do about it. When I text her back letting her know I knew it was Guadalupe. She didn’t respond afterwards. I go into the office now 10 days later to finally get my registration, I hand my card to pay the $27. And she lets me know that there’s a $6 debit/credit card charge? Needless to say they tried to squeeze me for as much money as they could. I will never do business with Fiesta insurance ever again. They are all owned by the same person. Save yourself time and money and go anywhere else!!!!’

Price

I did business with this insurance company for almost 3 years. They made a mistake and overcharged me for two policies when I was literally paying for one. It is taking me almost 5 months and still cannot get the money that they fraudulently took out of my account. I’ve had to hire an attorney and the cost of something that was 200 and something dollars is now turning into thousands of dollars. This is the worst insurance company. I do not recommend them. Do yourself a favor and do not even do any business with them. They will just take your money and you will have to fight to get it back when it’s their fault that the money was fraudulently taken out of an account in the first place.

CoveragePrice

Bunch of people that they have working there don't know what the hell they're doing, where's this place ever and they don't even give you the coverage they say they do but they charge you up the **. My advice, go somewhere else anywhere but there.

Customer ServiceStaff

Fiesta Auto Insurance is the best. The Hayward location has the friendliest staff always helping me out when I need, over the phone and at a moment's notice. These folks have made everything possible for me as my time gets nearer to The United States Air Force Academy where I intend to complete my service as A United States Air Force Pilot. Thank you again!!! Sincerely, Sebastian **.

Fiesta filled out my taxes so I would end up paying double in each state. I tried to explain, and they wanted to argue. I tried to go back and amend, but it only got worse. I vote in another state, I have driver's license in other state, and I have permanent address in another state. I also provided proof of employment with company who contracts with California State Hospitals, but to no avail. I have appointment with another tax preparer tomorrow. I also called Fiesta's corporate help line, someone said they would look into it, and call me back. They never did call; surprise, surprise. It is my fault I suppose. I should have read reviews.